I have a small portfolio of properties in the Chester le Street, Durham City and Spennymoor areas and as you know different areas, means different levels of performance amongst agents. I have historically used a competitor to source tenants in the Spennymoor area but the level of service has dropped off in recent years, to such an extent that I decided to change agent.
I did my own research and formed the opinion that in Spennymoor your agency is the dominant agent. As a result I have had contact with the manager and staff of your Spennymoor branch and formed a good working relationship with them. The most recent experience was a request I made to Lynne and her team ( primarily Mandy ) to source me a quality tenant in a short time frame. Needless to say they have done the business, and to such an extent that I have decided to drop you a line just to let you know what valued team members you have as a Company Director at Spennymoor.