Due to the increased levels of concern regarding the spread of COVID19 (coronavirus ) the offices are now closed temporarily. We would like to reassure both our clients and colleagues that we have put in place procedures to enable our team to work remotely. This will ensure that we can continue to service our clients’ needs to the highest possible standard and we do not anticipate any loss of service. Our team can be contacted on their landlines, mobile numbers or by email in the usual way. We are recommending that our people use online meeting facilities wherever possible. We apologise if this impacts upon you in any way.

Tenants:

Rents should still be paid as usual as landlords will be made aware of any unpaid rent and this will also be chased. Should you have difficulties due to wages etc – we will need to see proof of any redundancy/lay off – if you need to also contact the Benefits Agency to apply for Housing Benefit.

Landlords:

In light of the current situation we have made the decision to defer Property Inspections on our fully managed properties for the short term until further notice. Please be assured that during this time, we will do everything else possible to offer our landlords a full service.

Vendors with Properties on Market/Landlord with Properties to let:

All properties are still live online and will be advertised in the same way on all portals. Enquiries will be answered and viewings logged.

Vendors/Purchasers (Sales going through):

We will endeavour to get updates from Solicitors where possible. This is obviously subject to availability.

Our thoughts and best wishes go out to all those people who have been affected. We wish you all the best through this challenging period.