Testimonials

Robinsons Estate Agents - Bishop Auckland

We were very happy with Robinsons Service and very happy that we chose them to act for us on the sale of our property. The property got sold in incredibly quick time and we would definitely look to use Robinsons again in the future if the opportunity arises.

 

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Chester Le Street

Robinsons Estate Agents were recommended to me by a friend. I decided to give Robinsons a call to obtain a valuation. I must say that from the initial telephone call to the valuation I was more than happy with the service which I had received.
The process was smooth and the advisors kept you fully updated on a regular basis.
The house has now been sold (subject to contract) and I must say that everyone who has been involved in the transaction from start to finish was extremely professional and helpful throughout.
I would certainly recommend Robinsons Estate Agents to anyone.
Overall a professional experience.
Thank you so much
Mr & Mrs H

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Crook

To all the Staff at Robinsons Crook office, thank you for making this sale possible, and for your patience, Best Wishes Mrs W

Thank you for all your help finding us our new home love from K & A

To the Girls at Robinsons, Thank you for all your help getting us moved in this very difficult situation

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Darlington

I would like to thank you and all your staff for marketing my late father’s house successfully.

Robinsons Darlington team have let five of my properties over the last 10 -12 years and always get tenants into the properties very quickly and at a good rent. Whenever repairs need to be taken care of, they get them done quickly and for a good price and always stay in touch with all the key people involved. We are always really pleased with their service and can
highly recommend them.
Mr Coates, Darlington

Robinsons Darlington team were a pleasure to deal with, very approachable and friendly and efficient. They communicated really effectively which was important and kept us up to date throughout the whole process.
Mrs P, Darlington

I can't recommend Robinsons at Darlington highly enough. Their service was excellent and if you had any worries they dealt with them straightaway.
Mrs Davidson, Darlington

I have used Robinsons in Darlington for several different properties and always have really good experiences with them. They¹re really friendly and helpful especially Allison and really go out of their way to make everything run smoothly.
Dennis Orme, Darlington

"We were really happy with Robinsons service and would definitely use them again. All the team were really helpful and a pleasure to deal with."

Mrs D, Darlington

"It was the first time we had used Robinsons and we found them extremely helpful and very good to work with. We would have no hesitation in recommending them and we would definitely use them again."

Mrs Hathaway, Darlington

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Durham

Dear ROBINSONS,
We wish to thank all your staff for the excellence service and patience while dealing with our recent sale and purchase both through Robinsons. Due to my husband’s new job we had to move to be closer the motorway. You were able to not only find us a suitable property to buy but during the period of the sale you valued and put to the market our property and managed to sell ours making our life extremely easier.
Best wishes
Mr and Mrs L

Having recently completed our property sale can we take this opportunity in thanking all the staff at the Durham City branch, including the mortgage adviser for the high standard of service and extremely helpful advice.
Mr and Mrs O

After recently buying and selling through Robinsons Estate Agents we can’t thank you enough and will not hesitate in recommending your company in the future.
Mr and Mrs W

Following my father going into a home I felt that in the current market it was going to be a very long and stressful experience. However Robinsons proved me wrong and were able to sell the house in under a week. This took a lot of pressure off my family and myself. Discounted legal services made the process even easier and cheaper and the sale completed in 4 weeks.
Thanks very much and all the best for the future
Mrs S

I write to thank Robinsons and all staff for the friendly and efficient way in which you handled the sale of my property.

Regards
Mrs E

Hi Ann

Just thought we'd send you a little message of thanks for all the work you've put into this sale -- and we're sure a lot of it was above and beyond the call of duty! Who would have thought it would drag on this long? I dare say you can breath a sigh of relief that its finally sold, unless of course you miss the drama. Either way you deserve a medal!

Warm regards

Diane & Rob Sweeney

 

Sales Office Lettings Office

Robinsons Estate Agents - Hartlepool

Dear Mrs Watts

I am writing to say a very big thank you for all your help in securing a sale for my property and helping me to find another home. I was very impressed that one of your sales negotiators went ‘over and above the call of duty’ and showed me round a home in her own time on a Saturday afternoon which I am now in the process of buying.

From start to finish the service that Robinsons have provided has been very helpful and professional which has made the whole buying and selling less stressful.  I would strongly recommend anybody who is thinking of selling their property to appoint Robinsons.

Once again a big thank you for all your help.

Paula Welford

 

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Ingleby Barwick

To Tracy & the team at Robinsons

Thankyou so much for all your help in selling our house, you were a massive help and the service was fantastic. We will recommend you to anybody selling/looking for a property.

Many thanks
Mr & Mrs L

A huge thank you for working so hard for us negotiating the bungalow. Kind regards Mrs D.

Many thanks to you at Robinsons for selling our house. J & J.

Thank you so much for all your help. J & K

Tracy, thank you very much for all your hard work. G

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Middlesbrough

Dear Richard and the team,
    Please accept these chocolates with my gratitude for all your efforts over the past five months in securing a buyer for my late father’s property. We appreciate all your efforts at this stressful time for myself, and hope you all enjoy a peaceful and happy Christmas.

Kind Regards, Mr A. Middlesbrough.

Dear Robinsons,
    Thought I would write on behalf of my family to pass our good wishes onto you and thank you for dealing with my families property at this stressful time. As we are out of the area we really do appreciate all the running around you have done for us over the past few months but the end result is we have got closure with this property, hopefully now we can now start to move on with our lives. Please thank you team for the professionalism they have dealt with the sale of my mothers property at this saddened and distressing time. Best regards

Miss R, Acklam.

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Sedgefield

Your Company is in the process of selling a property at this time.

May I take this opportunity to say how well your Sedgefield Office is handling this sale. I have been kept fully informed at all times and the help I have received is second to none!

The photos and description of the property was very professional and done by Anita. Sharon has been my main contact and she too has been excellent.

I would not hesitate to use your company again and have no problem in recommending you to others.

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Spennymoor

"Thank You so very much, you've helped me change my life around and given me the start of a future a one I never had or wanted!! Your kindness will never be forgotten!"

"Just to say many thanks for the kindness shown to G and myself, the photographs and the write up of the property is excellent"

 

 

Sales Office Lettings Office

Robinsons Estate Agents - Stockton-On-Tees

Dear Mark and Team,
    I would like to take this opportunity to thank you for your excellent service at selling my property in Thornaby. Without you and your efficient team we believe that we would not have got to our dream home. Please pass my thanks onto Lindsey for her persistence in making sure that the sale reached completion.

Kind Regards

Mr & Mrs B from Thornaby


Dear Mark, Claire, Lindsey & Claire,
    Just a quick note to thank you and the staff for their hard work and dedication in ensuring that we finally moved after 5 stressful months. We are aware that it is a difficult market at present and thank you for being patient with us in our search for our new home. We have no hesitation in recommending you to our friends and family and was refreshing to find an agent with an open and honest approach. Wishing you well in your future business.

Mr & Mrs F from Hartburn


Dear Claire & Lindsey,
    Thank you so much for all your help in making sure our sale went through of Ellerton Road in Hartburn. We now cannot wait to move into our new home at Elton Village. It all happened in the last 2 months for us, we put our house on the market, got married and now are moving. I think that is two of the most stressful things that you can do in life. But thanks to you and the team there, everything has gone very smoothly. Please pass my thanks onto Mark and make sure he gives you an extra tea break.

Mr & Mrs H, Ellerton Road, Hartburn.


Dear Mark & Sacha,
    Thank you so much for finding me a tenant in the efficient and speedy manner that you have always continued to do so. On this occasion though I felt that it was time to write to you and personally thank you as I do believe in life it is always easier to complain than say thank you. Hopefully this tenant will stay for many years but if they don’t, you will be the first person I call.

Regards, Mr D, Norton.


Dear Mark and lettings team,
    I still can’t believe you have let the property in such a quick and efficient way and I give you your due you did say £595 and that is exactly what we got. I could describe your service as the Ronseal advert – you get exactly what it says on the tin. I was very sceptical about using an agent, you have given me faith that not all agents are what I assume them to be. Thank you once again and once I purchase another property you will be getting this one to let our aswell. Thanks once more,

Mr S, Roseworth.


Dear Robinsons Stockton,
    Thought I would write on behalf of my family to pass our good wishes onto you and thank you for dealing with my families property at this stressful time. As we are out of the area we really do appreciate all the running around you have done for us over the past few months but the end result is we have got closure with this property, hopefully now we can now start to move on with our lives. Please thank you team for the professionalism they have dealt with the sale of my mothers property in Fairfield at this saddened and distressing time. Best regards

Miss A, Northallerton.



Dear Mark and all the staff at Stockton,
    I would be grateful if you could pass this letter onto your superiors as a token of my gratitude and thanks for the way you have conducted yourselves over the past four months of dealing with the sale of my property. The staff have always been courteous and efficient and this is what we did not experience with our previous agent. We never had to chase you, you were always proactive and again this is very refreshing as we have had our previous experience tainted by the total opposite type of service that we received from yourself. Once again, please make sure the powers that be are ? our gratitude and we have no hesitation in recommending you to our friends. Wishing you well in your continued success in your business.

Mr & Mrs L, Grangefield, Stockton.


Dear Mr Smith,
    Thank you for your patience and time over the past two months. As you were aware we had a disastrous year before that with our previous agent but I’m glad that you could be honest with us and point us out where we had been going wrong and now we find ourselves settled in our new bungalow. The efficientness of all your staff in particular Claire Etheridge and Lindsey Nicholson, is greatly appreciated by us and we hope that we wont be moving in the near too distant future. However, if we do we know where you are.

Yours Sincerely

Mr & Mrs J, Fairfield, Stockton.


Dear Mark,
    Quick note to thank you personally for your professionalism and advice in making our sale possible and also to the staff in your office who have delivered on the promises you made in making our sale and move possible. What made life even more simple was using your in-house solicitor and mortgage adviser as we could do with everything under one roof. Because of our hectic lives, this made life so much simpler and we are about to start the redecorating of our new project. Thank you so much once again.

Mr & Mrs C, Oxbridge, Stockton.


Dear Mark,
    I am writing to pass my thanks onto you and your colleagues in the Stockton office in particular Claire Aitken who has, in my opinion, gone beyond the call of duty to secure a sale and make our move happen. It hasn’t always been plain sailing but Claire and her calm manner has made sure that all parties in the end saw sense. The sale was then passed to Lindsey and again she came up to the standard that Claire had already set getting the sale through to completion. I don’t have any hesitation in recommending Robinsons Estate Agents in Stockton to any of my friends, relatives, neighbours or work colleagues and it was pleasing to find a service that we actually felt we got value for money for.

Yours Sincerely, Mr & Mrs D, Norton.


Dear Mark, Claire, Lesley, Alex & Lindsey,
    Thanks for your superb service in finally finding me a buyer. You were my third estate agent that I had used and I know next time you will definitely be the first estate agent I call. Everything you did was to my best interests and I have now realised that going with the agent with the highest value necessarily isn’t always the best advice. That particular agent I have noticed seems to make a habit of pricing properties at least £30,000 over the market value. I will certainly be telling my friends and anybody else that is moving to call Robinsons in Stockton. Good luck with your business.

Yours Sincerely,

Miss L, Billingham


Dear Mark,
    Following my dealings with your firm, I would like to congratulate you and your colleagues on your outstanding sales service. I will be honest I have found all the other agents phoney  and you were  very sincere and empathetic to our current situation. Not only did we manage to sell our property, you also found us a new property to let and this was again carried out with the greatest efficiency. Please pass my thanks onto Sacha and Ken – as I do appreciate he went out of his way and time showing us Meadowsweet Lane on numerous occasions.

Cheers, Mr & Mrs D, Stockton.

 

 

Sales Office Lettings Office

Robinsons Lettings - Durham City

As an owner of several properties in the Durham area I have used the services of Robinson's Lettings over a considerable period of time. Having dealt with other lettings agencies some of whom lack professionalism and project an image of "cowboy" or "line their own pocket" mentality it is reassuring that Robinson's staff are always reliable and courteous with excellent knowledge and contacts. Their service is always first class and informative, helping customers with problems is at the forefront of their service provision. I would recommend anyone to try them first.

Many Thanks,
Mr A,
Durham City

 

 

Sales Office Lettings Office