As an owner of several properties in the Durham area I have used the services of Robinson's Lettings over a considerable period of time. Having dealt with other lettings agencies some of whom lack professionalism and project an image of "cowboy" or "line their own pocket" mentality it is reassuring that Robinson's staff are always reliable and courteous with excellent knowledge and contacts. Their service is always first class and informative, helping customers with problems is at the forefront of their service provision. I would recommend anyone to try them first.

Mr A, Durham City

I have a small portfolio of properties in the Chester le Street, Durham City and Spennymoor areas and as you know different areas, means different levels of performance amongst agents. I have historically used a competitor to source tenants in the Spennymoor area but the level of service has dropped off in recent years, to such an extent that I decided to change agent.

 

I did my own research and formed the opinion that in Spennymoor your agency is the dominant agent. As a result I have had contact with the manager and staff of your Spennymoor branch and formed a good working relationship with them. The most recent experience was a request I made to Lynne and her team ( primarily Mandy ) to source me a quality tenant in a short time frame. Needless to say they have done the business, and to such an extent that I have decided to drop you a line just to let you know what valued team members you have as a Company Director at Spennymoor.

Mr. B

Hi Mark 

I just wanted to send you a quick email to say a big "thank you" to your team for helping me and my Fiancé find and secure our new home.

I have been dealing directly with Claire Etheridge who has been an absolute star from start to finish.  She is a considerate, helpful and efficient person and I have been most impressed with the service that I have received from her.  I work in a busy business environment and appreciate how stressful and hard work it can be but she has been brilliant - a true credit to your team! Thank you again.

Mrs Johnson, Stockton

For the past fifteen months I have been in the process of moving house, it has been a long and arduous journey as we were in a large chain. Throughout this I have been supported all the way by members of Robinsons staff keeping me up to date with solicitors and also being a friendly voice on the phone. I have been told myself and my father have been patient and chilled out but I feel th...at this is a manifestation of the excellent communication revived by our single point of contact Elaine at Robinsons. I would recommend their service to anyone and indeed if I was to move again in the future I would only use Robinsons. Congratulations to them for a fruitful twenty years and I wish you a successful future which I have no doubt will occur.
L McMahon, grateful customer.

L McMahon

Hello Gary and Su,

 

Much appreciate your help with this, once again your service was excellent – thank you.  

Till the next time, all the very best, Ian

Ian